AI dispatcher for Alberta hotshot & trucking
First to answer gets the load. When you're behind the wheel at 5am, An AI agent trained on your business answers the broker, captures the run, and routes it to you, so you stop losing loads to voicemail.
Tala Works is a fully managed AI dispatcher for hotshot and trucking operators in Alberta. An AI agent trained on your business answers broker and dispatch calls 24/7, captures load details, routes urgent calls, and is overseen. This is a done-for-you service.
The first to answer wins the load
Brokers and operators call down their list. If you're driving and can't pick up, the load is gone before you reach a rest stop.
Driving, can't answer
You can't safely take every call on the road, and the load goes to whoever does.
Loads move fast
Brokers don't leave voicemails; they call the next number and book it in minutes.
Manual invoicing drag
Field paperwork and slow invoicing leave cash tied up for weeks.
Set up by us, run for you
We learn your business
Your services, hours, pricing, and the exact terms your customers use.
We build & tune the AI
Greeting, call flows, booking rules and your local Calgary context, all configured by us.
You forward your calls
It answers 24/7, books into your calendar, and texts confirmations. No app to learn.
A human stays on it
Calls are regularly reviewed, the script refined, and the service audited and optimized.
It catches the load you'd miss
We tune it on lane and load language and Alberta geography so every broker call is captured.
- Answers broker and dispatch calls 24/7
- Captures pickup, drop, weight and timing
- Routes urgent loads straight to you
- Knows Alberta routes and locations
- Optional automation for invoicing and follow-up reminders
- Texts you and the broker a confirmation
Hire for results, not another app
Speed wins loads, and almost no AI provider serves Alberta hotshot operators. We speak load and lane language, hard-code provincial geography, regularly audited and optimized.
It knows your business, not just your calendar
This isn't a generic phone tree. We train an AI agent on your company information and services, so it actually answers your callers' questions. And when a call needs a person, it reroutes to a human as a fallback, nobody gets stuck talking to a bot.
- Answers questions about your services, rates and availability
- Logs dispatch and job details accurately
- Routes urgent field calls to a human (you) as fallback
- AI automation for field workflows — ask us what's possible
- Kept up to date as your services, hours or pricing change
Get found on Google, then never miss the call
Most service businesses are invisible in local search — no reviews, an incomplete profile, and no one managing it. We set up and manage your Google Business Profile so customers find you first. And when they call, the AI answers.
- Google Business Profile set up and fully optimized
- Review strategy to build trust and ranking
- Profile kept current — hours, services, photos
- AI answers every call that comes in from search
- Regularly audited and optimized for local ranking
- Responds to reviews on your behalf
What it's worth to your business
We don't sell software or features. We sell a phone that never costs you a customer. Here's where the return comes from.
Win the job, not the callback
The first to answer gets the contract. Every dispatch call answered is a job that doesn't go to a competitor.
Stay on the work
You can be heads-down on location and still capture every call, with the urgent ones routed straight to you.
Less admin drag
Optional follow-up automation means confirmations and reminders go out automatically, so nothing falls through the cracks.